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Shipping Policy

Due to the impact of Covid-19 and tight supplies, shipping might be delayed. We appreciate your patience and understanding. You can track your order status anytime here: feel free to contact us if you have any questions or concerns. 

We process orders within one work day of receiving them. Goods are typically issued with 3-5 workdays of the order being received.

All orders free shipping. Our most commonly used shipping companies include FedEx and DHL. The average time for orders to be delivered in 10 to 20 workdays.

Once your order is shipped, tracking details will be provided to you.

Delivery assured! If your goods are lost during shipping, we will contact the courier and deliver your parcels again.

Have an urgent order? Send an email to and a sales representative will see what options are available for you.

Note: We only sell portable ultrasound probes to the United States, and shipping is free on all orders within the United States.